Privacy Policy for Gravitivoq
Read how we manage data for transparency and trust.
Your Data and Our Commitment
Gravitivoq respects the privacy of all visitors and users in Malaysia and globally. We process information with full compliance to local regulations to ensure your personal details remain secure and confidential at all times.
This policy outlines what information we collect, why we collect it, and how it is used to support our geoanalytics and cultural research services. Please read carefully to understand your rights and our practices.
What Information We Collect
We may collect personal data that you provide directly and information obtained through automated means, like cookies or analytics tools, for service improvement.
Direct Information You Provide
- • Contact details such as name and email shared via forms.
- • Professional details if supplied for tailored research.
- • Feedback and suggestions collected for improvements.
- • Content inquiries for specific dossier requests.
- • Support messages through our website helpdesk.
Automatic Data Collection Methods
- • Usage data through analytics platforms to improve navigation.
- • Cookies tracking preferences and device information.
- • IP address collection for security monitoring purposes.
- • Session logs and error reports for maintenance.
- • Language or region settings for localized experiences.
How We Use Your Information
Collected data enhances user experiences, maintains security, and supports platform improvements. No personal details are sold or used for unrelated marketing.
- • To personalize your experience based on preferences.
- • To send operational or informative messages when needed.
- • To analyze site effectiveness and user interaction patterns.
- • To support troubleshooting and system optimization efforts.
- • To provide updates on dossiers or features you use.
- • To ensure compliance with Malaysia’s data laws.
- • To develop new tools and research functions.
Our Safeguard Promise: We take proactive steps in data protection, employing technical and organizational measures that align with industry standards and Malaysia’s regulatory requirements for user safety.
When We Share Your Data
Your information is not sold or traded. Sharing may occur with service providers bound to maintain strict confidentiality or when legally required in Malaysia.
Third-party Service Providers
These partners process data under our instructions and solely to deliver or maintain our services, always under strict confidentiality obligations.
Legal and Regulatory Compliance
Disclosures occur only to comply with laws or requests by Malaysian authorities.
Anonymous Statistics Usage
We may publish aggregated insights that cannot identify individuals.
Your Rights Under Malaysian Law
You have access to your personal information, with rights to correction, deletion, objection, or restriction, in accordance with Malaysian regulations.
- • Right to obtain access to your information.
- • Right to request correction of incorrect data.
- • Right to request removal of your data.
- • Right to receive your data in a portable format.
- • Right to object to certain data uses.
- • Right to restrict usage of your personal data.
Contact us to exercise these rights or if you require further clarification about our privacy compliance.
How We Protect Your Data
Technical safeguards (encryption, secure servers) and strict access controls reduce the risk of data breach and maintain platform integrity.
Technical Safety Measures
- • Data encryption during transmission and storage.
- • Firewall and intrusion prevention systems in place.
- • Routine vulnerability scans and patch updates.
- • Multi-factor authentication for access control.
Organizational Security Practices
- • Restricted access to sensitive data for team members only.
- • Security awareness training and privacy policies.
- • Incident response planning and drills.
- • Periodic compliance reviews and audits.
Data Retention and Deletion
Personal data is kept only as long as necessary for service delivery, legal compliance, or requested by you—after which, it is deleted securely and properly.
- • Account details held while account remains active.
- • Research data retained for operational relevance.
- • Support messages deleted after resolution.
- • Payment records kept as required by law.
- • Marketing preferences stored if consented.
Data removal requests are processed promptly within legal limits.
International Data Transfers
Your data may be processed outside Malaysia. Safeguards are implemented to ensure lawful, secure international transfers per regulations.
- • Standard contractual clauses for third countries.
- • Assessment of country-specific data protection regulations.
- • Limits on access to only essential information.
- • Regular review of transfer practices for compliance.
Cookies and Related Technologies
We use cookies to enhance experience, analyze traffic, and support functionality. Manage or disable cookies anytime via your browser settings.
Types of Cookies We Use
- • Enable critical site navigation and security.
- • Help us improve site speed and user journey.
- • Store your preferences for a tailored experience.
- • Provide enhanced features for convenience.
Review our Cookie Policy for detailed management instructions.
Policy Updates and Changes
We reserve the right to review and amend this privacy policy to reflect operational or legal changes. Important updates will be communicated accordingly.
- • Notice on update via website banners.
- • Email notifications for major changes.
- • Detailed logs of amendments available.
- • Time-stamped version history provided.
Please review policy updates periodically for transparency.
Contact Us for Queries
Reach out regarding privacy concerns or policy interpretation.
Gravitivoq
Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia
Phone: +6019-849 4525
Email: content@gravitivoq.sbs
Last updated January 23, 2026.
Effective from January 23, 2026.